A new title update to address the reported issues of game progress loss in GTA Online as well as other technical fixes, tweaks and enhancements is now available for PlayStation 3 and Xbox 360. This title update will resolve the cause of players losing their gameplay progress except for some specific instances where players purchase a vehicle and the save does not occur due to a cloud save failure. A fix for that particular issue is being worked on and we will provide an update as soon as we know when this will be resolved.
Fixes in this title update include:
- Fixes multiple issues causing character deletion or other loss of progress
- Fixes issues causing infinite loading, infinite sky cams, and missing interface options between jobs
- Fixes an issue causing the "replay" option to be locked out on certain jobs
- Fixes an issue where a player would become stuck in the mod garage when respraying a Sanchez motor bike
- Fixes an issue where the Player became stuck inside Los Santos Customs during Online tutorial flow.
- Fixes an issue causing the loss of guns and ammo
- Fixes issues causing GTA races ending early because of players spawning too far ahead
- Fixes issues in Last Team Standing where sessions would not progress past the lobby
- Fixes issues with network errors when joining Last Team Standing using Quick Job
- Added clarifications around when a player is using a temporary character in GTA Online during Rockstar Cloud server outages
- Adjusts the monetary penalty for being killed in a One on One match
Rockstar have apologised for the problems some players have been experiencing with lost characters or game progress due to this issue.
Remember to save your game before leaving GTA Online, otherwise you may lose any progress since your last save – this can be done by exiting back to Single Player through the pause menu. Until downloading the title update above and in order to minimize the chances of any further data loss, if at any point you receive the message “Rockstar Cloud Servers are unavailable”, you should not not either select the "Retry" option or create a temporary Character to play GTA Online. Instead, you should exit to GTA V Story Mode and try entering GTA Online again through the menu in Story Mode. You can also stay tuned or subscribe to the GTA Online Status Updates article at the Rockstar Support site for the latest word on common known technical issues and fixes.